Privacy policy

1. Scope

This policy explains how Comerc IA's handles audience measurement data and information voluntarily submitted through this website forms.

2. Data we collect

Analytics data is collected only when the user enables that category in the cookie banner or settings panel. In those cases, records may include the visited route, timestamp, technical session identifier, and anonymized navigation events.

In forms, we process only the data filled in to answer the commercial request, such as name, company, email, WhatsApp, objective, and message.

We do not store typed content for purposes other than the commercial reply requested by the visitor.

3. Purpose

Data is used to respond to quotes, improve browsing experience, understand page performance, and keep the website operational and secure.

4. Legal basis

Strictly necessary data processing for website operation may rely on legitimate interest and pre-contractual measures.

We do not keep navigation measurement active before the user explicitly enables the analytics category.

Analytics features depend on the preference chosen by the user in the cookie banner or settings panel.

5. Retention

Technical events and analytics data follow the internal retention policy. Commercial requests remain stored for the period needed to respond, continue service, and comply with legal obligations.

6. Data subject rights

You may request information, correction, deletion, or objection to processing through Comerc IA's official contact channels.

For that, use the WhatsApp listed on the website and identify your request as a privacy request.